Following the 2016 election, the Congressional Institute commissioned The Winston Group for a study of middle-class Americans and their dissatisfaction with government, including both qualitative research and a survey of voters.
From the overview: “The most recent research indicates that the electorate continues to show serious concern about the direction of the country, and defines the kinds of changes they want to see. In the context of the most recent presidential election, voter perceptions were that the election was a choice between change and the status quo, and the result of voters’ voices not being heard…
From voters’ perspectives, the middle class sees value in their contributions and the work that they do, but do not feel valued by the nation’s elites and institutions… While one out of two voters describes themselves as more engaged and interested in the political process after the last election cycle, they are not fully clear on how to effectively make their voices heard other than by voting. However, the actions taken by lawmakers as a reflection of the issue priorities for which they voted seems to be the most clear signal to voters as to whether or not their voices were heard.”
Head to the Congressional Institute site for the full report.